ConvertKit is delightful email marketing software built for creators. We help creators own their audience and turn fans into customers. For makers, authors, chefs, musicians, athletes, and anyone else making a living by creating the culture we all love, there isn’t a better tool for reaching inboxes. More importantly, there isn’t a team more committed to helping creators earn a living doing work that matters.
We’re on a mission to help creators earn $1B using our SaaS email marketing platform. We are 100% independent, 100% remote, and are growing rapidly.
We are proud to have built a product that our customers love, and we’re looking for people who have enthusiasm and belief in our mission, vision, and values to join our team.
We are hiring a mid-career software engineer that enjoys a mix of product development and systems optimization. This engineer would be a member of our Automail engineering squad. The squad is responsible for many of our backend and full-stack services like email, automations, subscriber lifecycles, our developer API, and third-party integrations.
Some facts about this squad’s domain: * 1.34 billion emails are sent every month (on average in 2021) * 2.8 billion Sidekiq jobs were processed over the past month * 178 million automation events were processed over the past month
The role requires a mix of solid distributed systems experience, strong problem-solving skills, and nurturing mentorship abilities.
ConvertKit Engineering is transitioning from a group of individuals who build the app to a more focused department that can serve our customers at scale. At the same time, we’re still small (about 25 engineers). For an experienced individual contributor who likes to influence engineering culture and wants to work in a low-politics environment where we live our values, this is a great time to join.
This role is remote - you can live anywhere, but you must work in US or EMEA time zones. To learn more about how our engineering team works, peruse our engineering blog.
Our Team Culture
We work to foster close and effective relationships within the team. That means you actively listen to teammates, participate in conversations with candor, and use disagreements to make productive decisions
We’re accountable for the work we commit to. That means you proactively communicate blockers, hold yourself accountable to timeframes, and balance your work with unblocking others via code reviews, pair sessions, etc.
We avoid death marches by setting deadlines, limiting scope, and reassessing reality as we go. That means you pay attention to what you’re learning - about our codebase, our systems, and our customers - discuss new insights with teammates regularly, and course-correct as needed.
The right person has: * Expertise in architecting end-to-end features, and - critically - an ability to understand various solutions and communicate clearly about likely benefits, and tradeoffs, and mitigations. * Experience with high volume background job processing with an eye toward scalability and performance. * Strong experience writing code that is accessible, scalable, maintainable, and performant * A keen interest in working closely with Product and Engineering managers on prioritization. That includes analyzing risks and dependencies for proposed features, and providing insight into scope we can cut while still meeting business goals * A commitment to mentoring and teaching other engineers formally and informally * Experience with our stack (Ruby/Rails) * At least 5-7 years building software in a team environment. * Comfort working remotely in an autonomous and somewhat async environment * Belief in our mission, vision, and values
ConvertKit has standardized salaries based on position, no matter where you live. We have six engineering levels. For this role, we’re hiring at a level 4 ($155,000). Level is based upon your experience, our interview process, and our engineering matrix.
Benefits & Perks * Three weeks (15 days) paid vacation, increasing to four weeks (20 days) paid vacation after one year on the team * $1,000 yearly vacation bonus for taking five consecutive days of vacation, fully unplugged from work * 10 paid holidays * Two weeks of sick leave per year, including mental health days * Up to six weeks paid bereavement leave and medical leave after six months of employment, two weeks of each paid leave in your first six months. * Twelve weeks of disaster leave for all team members in 2021 * Excellent medical, dental, and vision benefits * Gender affirming benefits * Twelve weeks paid parental leave for primary caregivers, ten weeks paid parental leave for secondary caregivers, with flexible scheduling in your child’s first year * Profit sharing * $3,200 equipment allowance for your first two years, $2,500 budget every following two years for U.S.-based team members * 401k with a 5% match * Individual learning & development budget * Yearly conference credit * Four-week paid sabbatical after five years with the team * The team gathers twice a year for fantastic virtual or in-person retreats * Mandatory Fun Days in 2021, company-wide day-off once a month for every team member
How To Apply
We know that most people hate interviewing (we relate!). We aim to make it as good an experience as we can, and part of that includes keeping you informed during the process.
Here’s what the full set of steps looks like: * Written application * A phone screen with someone on the hiring team * A short, 2-hour back-end coding and writing assignment * A technical interview to discuss the homework assignment and your technical knowledge, plus a culture contribution question * A systems design interview in which we present a business problem and propose a system to deal with the problem, and then we discuss questions and options together. This is followed by a couple of culture contribution questions (on the same call--we're trying to avoid asking you to book a ton of separate interviews with us)
To get started, complete this application, including answers to the questions on the next page. We read every single application, and your responses to our application questions help put your experience into context.
ConvertKit is an equal opportunity employer. We value diversity in all of its forms, and we hire the best person we can for each role, no matter your personal background. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.